The Robertson House by The Crest Collection

Parking & Arrival:

• Accessible parking spaces: YES
• Designated drop-off area near main entrance: YES
• Accessible for vehicles with ramps/lifts: YES
• Are there clear visual and/or audible indicators for directions to property? YES

Entrances and Pathways:

• Are all main entrances wheelchair accessible? YES
• Door width of at least 80 cm clearance? YES
• Are there automatic doors? YES
• Is it step-free? NO, but ramp/lift available
• Pathway width to all key areas (eg. Reception, Rooms, Restaurants) has at least 80 cm clearance? YES

Reception & Common Areas:

• Is the reception counter height-adjustable? NO
• Availability of accessible public toilets YES
• Are hallways wheelchair accessible with at least 80 cm clearance? YES
• Are there clear visual and/or audible indicators for directions? YES
• Availability of wheelchairs for borrowing? YES (1 available)
• Seating and tables close to the reception desk? YES
• Cane holders at reception desk? NO

Room Details:

• Number of wheelchair-accessible rooms: 2
• Location: Level 2, 1 on each side of the building
• Room Size: 21sqm
• Number of accessible rooms with connecting rooms: 2

Room features:

• Step-free entry: YES
• Door width for guest rooms (at least 80 cm)? YES
• Recommended total height of bed is at 550 mm including mattress? NO
• At least 80 cm free floor space on each side of the bed? NO
• Phone and remote on bedside table? YES
• Hooks at various heights, accessible from a wheelchair? NO

Bathrooms:

• Is there a sliding bathroom door? YES
• Clear width of bathroom doors for wheelchairs (at least 80 cm)? YES
• Does the bathroom have a roll-in hobless shower? YES
• Does the shower have a handheld showerhead with a long hose of at least 1.5 m? YES
• Are there grab bars or rails in the bathroom? YES
• Are there lever taps in the bathroom? YES
• Is there a shower chair available? YES
• Is there an accessible bathtub? NO
• Is the Washbasin’s maximum height at 780 mm? YES
• Can wheelchairs fit under the washbasin? YES

Visual Impairments (Blind or Low Vision)

• Availability of braille signage? NO
• Tactile floor indicators? NO
• Are guide dogs/service animals allowed? NO
• Audio announcements in elevators? NO
• Sound or vibrating alarms in rooms and public areas available on request? NO

Hearing Impairments (Deaf or Hard of Hearing)

• Visual or vibrating alarms in rooms and public areas available on request? NO
• Text or video communication options (e.g., SMS, app-based)? NO
• Hearing loop in reception, clearly indicated by the hearing loop symbol? NO

Dining Areas:

• Are dining areas wheelchair accessible with at least 80cm width clearance? YES
• Is the height of buffets counter at between 850–900 mm, reachable from a wheelchair? NO
• Are menus available in braille or large print for persons with visual impairment? NO
• Availability of dietary accommodations upon request? YES

Leisure Facilities:

• Are fitness equipment and areas wheelchair accessible with at least 80 cm clearance? YES
• Are adapted gym equipment available? NO
• Is the pool area wheelchair accessible? YES
• Is a pool lift available? NO
• Are Spa treatment rooms and facilities accessible? NO